FAQ

Q: How long is shipping? 8–11 business days via Aramex, However Pre-orders can take up to +-10-15 working days in delivery time, however we will be sure to keep you in the loop for any delays.

Q: Do you ship internationally? A: At the moment, we ship within South Africa only. International shipping options may be added in the future.

Q: Can I return or exchange a product? A: Yes, wigs and extensions can be returned within 7 days if unused, unworn, and in original packaging. Hygiene seals must remain intact.

Q: How long will my wig last? A: With proper care, human hair wigs can last 1–2 years, while synthetic wigs typically last 6–12 months. Using our Slay Line Wig Cleaner and storing wigs properly will extend their lifespan.

Q: What types of wigs and extensions do you sell? A: We offer lace front wigs, clip-in extensions, braiding hair, and premium human hair wigs — all carefully selected for quality and style.

Q: How do I care for my wig? A: Use our Slay Line Wig Cleaner to keep your wigs fresh, clean, and long-lasting. Always store wigs in a protective bag and brush gently with a wig brush.

Q: Can I style or heat my wig? A: Yes, our human hair wigs can be styled with heat tools. Synthetic wigs should be handled with care and only styled with low heat if specified.